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Course Curriculum

Module 1: Introduction to Personal Assistant
Introduction to Personal Assistant 00:20:00
Module 2: Business Telephone Skills
Business Telephone Skills 00:21:00
Module 3: Representing Your Boss and Company
Representing Your Boss and Company 00:37:00
Module 4: Mail Services and Shipping
Mail Services and Shipping 00:28:00
Module 5: Travel Arrangements
Travel Arrangements 00:27:00
Module 6: Organising Meeting and Conferences
Organising Meeting and Conferences 00:28:00
Module 7: Time Management
Time Management 00:38:00
Module 8: Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:31:00
Module 9: Business Writing Skills
Business Writing Skills 00:43:00
Module 10 :Organisational Skills
Organisational Skills 00:28:00
Module 11: Communication Skills
Communication Skills 00:28:00
Module 12: Customer Service
Customer Service 00:19:00
Module 13: Effective Planning and Scheduling
Effective Planning and Scheduling 00:49:00
Module 14: Invoicing/Petty Cash
Invoicing/Petty Cash 00:30:00
Module 15: Professional Conduct and Ethics
Professional Conduct and Ethics 00:24:00
Mock Exam
Mock Exam – Diploma in Executive PA Level 6 00:20:00
Final Exam
Final Exam – Diploma in Executive PA Level 6 00:20:00
1 STUDENTS ENROLLED

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